Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If you are unsatisfied with the product, return the item, which must be unused and in the same condition that you received it. It must also be in the original packaging. Please go to the CONTACT link above, send us a note as to why you are returning and we will refund your method of payment.
You must pay exchange shipping charges. Please include the original invoice with a note stating the color/size you would like to exchange in place of your original order. US postage cost $1.15 per pair.
Return merchandise to:
630 N Via Lucia Dr.
Tucson, AZ 85745
PalmFree SunWear LLC (“PalmFree SunWear”) operates palmfreesunwear.com and may operate other websites. It is PalmFree SunWear’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, PalmFree SunWear collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PalmFree SunWear’s purpose in collecting non-personally identifying information is to better understand how PalmFree SunWear’s visitors use its website. From time to time, PalmFree SunWear may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
PalmFree SunWear also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on palmfreesunwear.com blogs/sites. PalmFree SunWear only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to PalmFree SunWear’s websites choose to interact with PalmFree SunWear in ways that require PalmFree SunWear to gather personally-identifying information. The amount and type of information that PalmFree SunWear gathers depends on the nature of the interaction. For example, we ask visitors who sign up at palmfreesunwear.com to provide a username and email address. Those who engage in transactions with PalmFree SunWear are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, PalmFree SunWear collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with PalmFree SunWear. PalmFree SunWear does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
PalmFree SunWear may collect statistics about the behavior of visitors to its websites. PalmFree SunWear may display this information publicly or provide it to others. However, PalmFree SunWear does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
PalmFree SunWear discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on PalmFree SunWear’s behalf or to provide services available at PalmFree SunWear’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using PalmFree SunWear’s websites, you consent to the transfer of such information to them. PalmFree SunWear will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, PalmFree SunWear discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when PalmFree SunWear believes in good faith that disclosure is reasonably necessary to protect the property or rights of PalmFree SunWear, third parties or the public at large. If you are a registered user of an PalmFree SunWear website and have supplied your email address, PalmFree SunWear may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with PalmFree SunWear and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PalmFree SunWear takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If PalmFree SunWear, or substantially all of its assets, were acquired, or in the unlikely event that PalmFree SunWear goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of PalmFree SunWear may continue to use your personal information as set forth in this policy.