Returns and Privacy Policy

Returns:
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you are unsatisfied with the product, return the item, which must be unused and in the same condition that you received it. It must also be in the original packaging.  Please go to the CONTACT link above, send us a note as to why you are returning and we will refund your method of payment.

Exchange:

You must pay exchange shipping charges. Please include the original invoice with a note stating the color/size you would like to exchange in place of your original order.  US postage cost $1.15 per pair.

Return merchandise to:

PalmFree™SunWear, LLC

630 N Via Lucia Dr.

Tucson, AZ 85745

Attn: Returns

 

 

GDPR Privacy Policy Woocommerce eshop

Who we are

Our website address is: https://www.palmfreesunwear.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

In contact forms, we keep a name and email for a certain period for customer service, but we do not use information for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

In order to improve marketing campaigns, the operator uses automated profiling. By profiling, we segment the offer (s) you may be interested in and are more profitable for you. In the case of profiling, we use the following Google Adwords systems and Facebook.

Consent is not required for the basic collection of statistical data, using the Google Analytics tracking code.

Who we share your data with

Google, PixelYourSite, Simplify Commerce, Wordfence Security, Yoast SEO, PayPal, Facebook.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Patricia Ferrer, Owner of Palmfree Sunwear, LLC.

630 N Via Lucia Dr, Tucson, AZ 85745

patricia@palmfreesunwear.com

Additional information

How we protect your data

We protect your data with SSL secure certificate on secure server. Our website has Wordfence protection and server protection.

Industry regulatory disclosure requirements

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you.

Payments

Paypal

We accept PayPal payments. When processing payments, some of your data will be sent to PayPal, including the information needed to process or support payment, such as the total purchase amount and billing information.

For more details, see the PayPal Privacy Policy on their website..

Simplifed Commerce – Credit card processing

We accept Simplified Commerce payments. When processing payments, some of your data will be sent to Stripe, including the information needed to process or support payment, such as the total purchase amount and billing information.

For more details, see the Simplified Commerce Privacy Policy on their website.